Below you will find answers to commonly asked questions. Click a header to expand the question and see the answer. Only one will show at a time.
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If you don't find the answer to your question in the sections below, or if you have other questions or suggestions, please fill out our help form.
1st Chance
Do I have to complete the Digital Game to find out if my ticket is a winner?
No. The Digital Game adds value to the traditional ticket experience by adding sound and motion to the game, but it’s not necessary to complete the game to know if you’ve won a prize. The prize outcome is predetermined and coded into the lottery ticket. To find out if your ticket is a winner, you may: scan the barcode in the Vermont Lottery App on your smartphone or scan the barcode using a self-ticket‐checker at any Vermont Lottery Retailer.
Why do I get an error as a result when I scan my ticket at a Retailer or use the Vermont Lottery App?
You must scan the barcode located in the bottom area of the scratch surface.
How does the Digital part of the ticket work?
This ticket has TWO separate Digital Games. The first reveals a possible cash prize on the ticket that you can redeem at any Vermont Lottery Retailer. The second is the traditional 2nd Chance play available on all $5 Cashword tickets.
2nd Chance
What tickets are eligible for 2nd Chance top prize drawings?
Any specially marked instant ticket is eligible for a second chance at winning the top prize for the game. CLICK HERE for a list of all 2nd Chance top prize drawings’ eligible tickets.
What tickets are eligible for quarterly 2nd Chance drawings?
Tickets from all instant games are eligible to be entered until the deadline for the top prize drawing for the game is held. If a game does not have a top prize drawing tickets for the game are eligible to be entered until the first quarterly drawing after the game closes. CLICK HERE for a list of all eligible tickets.
Can a player win more than once in a 2nd Chance top prize drawing?
As there is only one prize per drawing, a player may not win more than once.
Can a player win more than once in a quarterly 2nd Chance drawing?
Per drawing date, a player can only win the highest prize once and shall not be eligible to win any other prizes for the 2nd Chance drawing held on that date.
How often will 2nd Chance top prize drawings be held?
2nd Chance top prize drawings are held on a quarterly basis. The drawing date for each game is determined once the game ends. Once the drawing date is scheduled, the date and other details, such as the deadline for entries, will be posted on this website.
How often will 2nd Chance drawings be held?
2nd Chance drawings are held on a quarterly basis in March, June, September and December, typically on the second Wednesday of the month. CLICK HERE for a list of drawing dates.
Are the 2nd Chance top prize drawings conducted from all non-winning tickets or just the non-winning tickets for a specific instant ticket game?
Non-winning tickets entered for any specially marked eligible game will be included in a 2nd Chance top prize drawing for that game after the game ends. The drawing will include only tickets from that specific game. The prize will be the top prize offered for that game. For example, if a player enters a non-winning ticket from "Triple 7s" (Game 1273), the ticket will be entered into a drawing for the top prize of that game ($7,777) once the game is ended.
What numbers do I enter?
Please refer to the diagram on the ENTER NOW screen to be sure you are entering the correct numbers. For each entry, enter the Entry Number, which is the 14-digit number on the front of the ticket located in the scratch off area. Then enter its Ticket Number, which is the 12-digit number on the back of the ticket at the top.
I can't register my numbers. What am I doing wrong?
First, check your ticket to confirm that it is an eligible game and that it is not a winning ticket. Then confirm that you are entering the correct digits from your ticket. You can also take your ticket to a lottery retailer to check if the ticket is a winner. If you still cannot enter the ticket, we will need to receive more information about the ticket. Please send us a note through the Contact page.
What if I am getting an error message that entry has already been submitted?
One possibility may be that you are inadvertently double-clicking when submitting entries instead of clicking just once, and the system reads the second click as another attempt to submit the entry again. You can check this by reviewing the entries on the "Entry History" page. If you still experience problems, please send us a note through the Contact page of this website.
Why did I get locked out of the 2nd Chance entry program?
If you make ten unsuccessful attempts to enter a ticket, you will be locked out of the system for 24 hours. If you continue to have a problem with this, Please send us a note through the Contact page of this website.
How can I be sure that my entry has been submitted?
When you submit your entry, you will see a confirmation message identifying the ticket number of the entry and telling you that your entry has been recorded. You can also view your entry history on the "Entry History" page.
How are players contacted if they are winners?
Winners will be contacted using the information they provided when they registered. The names of winners will be posted on this website the day after any drawing.
I have entered my non-winning ticket. Must I keep the ticket or may I throw it away?
After registering your ticket, please dispose of it properly. Remember that Vermont Lottery tickets are 100% recyclable. No ticket needs to be presented to win.
What are my chances of winning a 2nd Chance drawing?
Your chance of winning a prize will vary based on the total number of entries that are received for a drawing and the total number of entries that you have submitted.
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